news | April 07, 2026

Charge-back plug-in configuration - Documentation for Remedy Action Request System 19.08

BMC Asset Management uses the Cost module to track costs associated with configuration items (CIs). This integration uses the common cost creation dialog box that is provided by the Cost module. The fields on the CI user interface forms integrate with BMC Asset Management forms to show cost data related with a CI.

BMC Asset Management also uses the charge-back functionality in the Cost module. Charge-backs are roll-ups of costs that are incurred over a period and involved in the various cost centers in a company. The charge-back component of the Cost module generates charge-back entries, enables the financial manager to make appropriate adjustments to the costs, and generates invoices to be sent to the individual cost centers.

Plug-in type

Charge-back is a Java-based Filter API plug-in.

AR System server connectivity

The Charge-back plug-in connects to the AR System server by using the BMC Remedy AR System Java API. The plug-in (chargebacks.jar) is installed in the <ARInstallationFolder>\pluginsvr\chb folder.

Configuration information

The configuration information of the Charge-back plug-in is available in the AR System Administration: Plugin Server Configuration form.

The AR System Administration: AR System Configuration Generic UI form includes the Server-Plugin-Alias setting that points to the correct plug-in server alias. For example:
Server-Plugin-Alias: REMEDY.ARF.CBDATA REMEDY.ARF.CBDATA myServer:9999

See Updating configuration settings by using the AR System Configuration Generic UI form, Configuring java plug-in servers and Setting plugin server configuration options.

Related topic

Troubleshooting Charge-back plug-in issues