updates | April 07, 2026

Configuring a webhook callback for external applications - Documentation for BMC Helix Innovation Studio 21.02

Triggering a rule to perform actions in an application

You can use the webhook configuration to trigger a rule in an application developed on BMC Helix Innovation Studio after the selected events occur in Adobe Sign or DocuSign.

Learn how to trigger a rule based on a webhook callback.

Troubleshooting the webhook callbacks

The Webhook Callback Entry Data record definition contains the audit information of callbacks coming from the external application.

To view the audit data, in the Workspace tab, select the application in which you are using the webhook callback and select Records > Webhook Callback > Edit Data

Related topic

Registering a webhook with BMC Helix Innovation Studio to get real-time event notifications