Reference of integration between BMC Helix ITSM and IBM QRadar SIEM by using BMC Helix iPaaS - Documentation for BMC Helix Multi-Cloud Broker 23.3

Enable the creation of BMC Helix ITSM incidents from IBM QRadar offenses, synchronization of activity notes between an incident and offense, and closing the offense from the incident.

By default, this variable is set to true. If you want to disable the creation of BMC Helix ITSM incidents from IBM QRadar offenses, sharing of activity notes between an incident and offense, and closing the offense from the incident, set this variable to false.