Required open ports for Smart IT - Documentation for BMC Remedy with Smart IT 1.2
TCP port 2195 outbound from BMC MyIT and Smart IT Server to Apple Push Notification Service at 17.0.0.0/8
TCP port 5223 outbound from iOS devices to 17.0.0.0/8
TCP port 443 outbound from iOS devices to 17.0.0.0/8, as a fallback over WiFi when devices cannot communicate over port 5223