Monitoring and managing events - Documentation for BMC Helix Operations Management 22.1

An event is a notification that indicates a change in the state of an application or device that you are monitoring. Thus, an event can represent an error or warning, it can mean the crossing of a set threshold, or it can mean everything is working as expected, and so on.

Based on the severity, events can help you discover health issues across your data center from a single console. When the product discovers an issue with a device, the monitor that is set up for that device activates an event with a particular severity.

Informational events are the type of events that generally do not require an action. They can help you perform root cause analysis by understanding the time until which the application or device was working as expected.

All events are displayed on the Monitoring > Events page. 

You can use various filters to narrow down the list of events and view only those events that are relevant to you. You can also perform various event operations such as acknowledging the event, assigning and declining ownership, setting the event priority, and exporting the event contents. These operations can help you monitor and manage events efficiently. You can change the number and type of columns displayed in the Events page by customizing the table views. By default, the Events page uses the Basic Information table view.